【Collaborated with Exabytes: ‘How to improve performance with low cost and high efficiency in retail industry with high customer acquisition cost’】

On 24th May 2023, PUMM KL & Selangor State Liaison collaborated with Exabytes to hold a panel talk “How to improve performance with low cost and high efficiency in retail industry with high customer acquisition cost”. The talk was held at the PUMM HQ Entrepreneur Home in SetiaWalk Puchong, Selangor aimed and attracted participants from various retail sectors.

The talk featured three panelists who shared their insights and experiences on how they have integrated their online and offline channels, master customer behavior data, conduct precise marketing, and provide personalized services through the facilities offered by Exabytes. The panelists were Martin Tang, Teh Eng Jin (Master Trainer from The Monster School 怪兽学堂), and Tang (Puzzle Planet).

The talk was aimed to help retail businesses cope with the ever-changing customer trends and behaviors after the lockdown, and for retailers to build their own database and membership system to increase customer loyalty and consumption frequency. The event also covered topics such as refined operation, data analysis and management, market trends and opportunities, and effective marketing strategies.

The participants enjoyed the learning process and the networking sessions with the panelists and other attendees. They expressed their appreciation for the event and hoped to attend more similar events in the future.

【青创会隆雪州联委会联手Exabytes举办座谈会：获客成本高，零售业如何低成本高效率的提高业绩】

2023年5月24日，青创会吉隆坡与雪兰莪州联委会在蒲种的青创会总部企业之家，举办了一场关于“获客成本高，零售业如何低成本高效率的提高业绩”座谈会。活动吸引了来自各个零售领域的参与者到场。

活动邀请了三位嘉宾，分别是Martin Tang，Teh Eng Jin（怪兽学堂的主讲师），以及Tang（Puzzle Planet）。他们分享了他们在如何整合线上线下渠道，掌握客户行为数据，精准营销，以及提供个性化服务方面的见解和经验。

活动旨在帮助零售业者应对封锁后客户趋势和行为的变化，以及建立自己的数据库或会员制度，以提高客户忠诚度和消费频率。活动还涉及了精细化运营，数据分析和管理，市场趋势和机会，以及有效的营销策略等话题。

参与者表示享受了学习过程和与嘉宾和其他参与者的交流环节。他们对活动表示了感谢，并希望能够参加更多类似的活动。